Shipping
Nova Designs products are made to order. Production begins after your purchase is confirmed, followed by shipping to your delivery address.
Available shipping options, costs, and estimated delivery times are shown during checkout. Tracking information is sent by email when your order ships.
Address changes
Please review your address carefully before placing your order. If you notice an error, contact us immediately. We cannot guarantee changes after production or fulfillment has started.
Returns & order issues
Because our products are made to order, please review the product details and size guide carefully before purchasing.
If your item arrives damaged, misprinted, defective, or different from what you ordered, contact us promptly through our Contact page with your order details and clear photos. We will review the issue and work toward an appropriate solution.
Return eligibility depends on the circumstances of the order and applicable consumer law.